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售前咨询顾问职位描述: · 通过电话及在线聊天工具接待客户,耐心解答客户对产品及服务的疑问 · 学习掌握行业知识,为客户提供专业的咨询服务,和有针对性的产品推荐 · 及时反馈客户需求和问题,为产品及服务的改进提供建议 · 保持在线工具和电话的畅通,积极回复客户的咨询 · 维护老客户,帮助客户协调解决服务过程中的各类问题 · 在公司经营与销售策略等方面提供相关解决方案,推动销售体系的持续完善
任职资格: · 本科及以上学历,3年以上面向客户工作经验 · 有人力资源、猎头、留学、教育培训、咨询等相关行业经验者优先 · 具有海外留学或工作经历者优先 · 普通话标准流利,优秀的沟通和表达能力 · 有耐心,责任心强,服务意识强 · 具有良好的英语听说读写能力,无障碍阅读英文资料
SalesConsultant PrincipalResponsibilities: · Increaserevenues by developing, communicating and driving effective selling strategiesbased on valid, customer-specific value propositions · Provideconsulting service to clients · Reach andexceed sales targets · Assistin planning and executing marketing campaigns · Achieveexcellent customer service and support proactively responding to client queries
Job Requirements: · Bachelordegree or above, at least 3 years of customer-facing work experience · Workingexperience in related industry is preferred · Internationalstudy or working experience is preferred · NativeMandarin speaker with excellent English communication skills · Openminded, well-organized and eager to learn new skills · Salesoriented and target driven attitude · Commitmentto customer service |