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留学咨询顾问职位描述: · 以客户需求为出发点,利用自己的专业知识、影响力、解决问题的能力等,为客户提供留学咨询 · 全面了解的客户背景条件,充分调动内外资源,为客户定制个性化的留学规划和背景提升方案,并形成清晰的报告,帮助客户增加申请竞争力、提升个人能力 · 与团队有效配合,跟踪和管理申请服务流程,解决过程中的各类问题,保证客户获得优质的服务体验和理想的申请结果 · 与老客户保持沟通,关心客户,积极帮助客户解决问题,提升客户满意度 · 持续学习和自我提升,学习专业知识和职业技能
任职资格: · 本科及以上学历,3年以上留学咨询行业经验,具有海外留学背景者优先 · 具备优秀的沟通能力和语言表达能力,成熟自信,具有良好的服务意识 · 良好的诚信度和责任心,强烈的结果导向 · 出色的学习能力,能够快速和全面的掌握留学咨询中所具备的各项专业知识和技能 · 良好的分析能力、执行力,敢于接受困难的工作挑战 · 以客户需求和团队利益为工作导向,具备从不同角度思考问题的意识和能力
OverseasEducation Consultant (Overall Planning) PrincipalResponsibilities: · Provide consultingservice to clients · Superviseall applications and steps in the process, ensuringquality and completion · Assistin academic advising and planning of activities orinternships for clients · Assistin planning and executing marketing campaigns · Achieveexcellent customer service and support proactively responding to client queries
Job Requirements: · Bachelordegree or above, at least 3 years of related working experience · Internationalstudy or working experience is highly preferred · Commitmentto education and personal development · Commitmentto customer service · Stronginterpersonal skills and communication abilities · Goodunderstanding of overseas education system · Openminded, well-organized and eager to learn new skills · NativeMandarin speaker with excellent English communication skills · Excellentmulti-tasking skills and target driven attitude
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